Ghost 14 - Error Creating Recovery Point (EC8F17B7, E7C3000F, EBAB03F1)

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I consistently receive the following error in the event log:

Error EC8F17B7: Cannot create recovery points for job: MJS C Drive. Error E7C3000F: Device \\?\SymantecSnapshot0 cannot read 12288 sectors starting at LBA 198772064. Error EBAB03F1: Insufficient system resources exist to complete the requested service.
Details: 0xE7C3000F
Source: Norton Ghost

 

Laptop Config:  Windows Vista, 4gb of Ram, 1TB USB bacup drive

 

Backing up C: drive - 139.1gb (drive space) / 82.5 gb (used)

Backup destination G: drive (USB drive) - 931.5gb (drive sapce / 88.7 gb used)

 

Backup configuration:

Type:  Independent recovery point

Compression:  Standard

Recover point limit:  5

Search engine support:  Not enabled

Verify:  Not enabled

Offsite:  Disabled

 

Any help debugging this backup issue would be appreciated.

2

Welcome to the Norton Community

 

Looks like you have read errors on your C drive.

 

Go to the command prompt and run chkdsk /f.

Message Edited by mdturner on 08-25-2009 01:43 PM
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I found Norton Ghost 14 apparently has a problem with Windows Vista. You are lucky you are getting an error message on backup. I could not restore from any of my many backups. I got the same type of error messages. Finally some acknowledgement that Symantec knows that this restore error happens but they don't know why and how to fix it.

 

I did learn that I absolutely had to have a spare harddrive to test the restores. 

 

I now have switched to Acronis True Image and I am impressed and happy about the switch. I have not had any problems creating backups or restores. I am also still using the same hard drive that Norton Ghost 14 had a problem with. Since using Acronis, I have not had any problems backing up or restoring from this drive.