Ghost 14 Error E7C3000F

Archive
1

I started getting this error yesterday. The machine has two 500GB Seagate Barracuda 7200.10 ST350063 drives, both installed (non-RAID) at the same time and less than a year old.

 

I ran chkdsk and it didn't find ANY errors on either drive.


What puzzles me is that (a) the error message does not indicate *which* drive has the problem (b) I do have the " Ignore bad sectors during copy" option set in the job; so for some reason it is being ignored because the job still fails even when I manually run it again.

 

The machine however works just fine, as does the drive.

 

Date: 12/31/2008 7:52:31 AM
Notification Type: Error
Priority: High
Description: Error EC8F17B7: Cannot create recovery points for job: Drive Backup of VISTA (C:\), DEV (D:\). Error E0BB0083: Unable to create incremental image. Warning A7C30019: The type of errors encountered indicate that this hard disk drive is about to fail. It is recommended that this drive be replaced soon. To ignore this error and backup this drive, select "Ignore bad sectors during copy" from the advanced options in the Drive Backup Wizard. Error E7C3000F: Device \\?\SymantecSnapshot0 cannot read 5836 sectors starting at LBA 958281580. Error EBAB03F1: Data error (cyclic redundancy check).
Details: 0xE0BB0083

 

2

Just an FYI for anyone running across this problem in the future.

 

Since Vista Ultimate didn't find any errors on the drives - and Norton doesn't say which (both drives are part of the same job) drive has the error - I decided to try Seagate's SeaTools from their support website.

 

First I installed and ran the Windows version. I ran the short DST (Drive Self Test) on both drives. The primary drive (C) failed the test almost immediately. The secondary drive (D) was fine.

 

So I downloaded the DOS floppy boot (they also have a CD-ROM boot version) version of SeaTools, created the floppy, shutdown the computer, booted to the floppy and ran the long test. After about 3hrs or so, it found and fixed the LBA error.

 

I booted back into Vista and ran a manual Norton backup. It worked fine.

 

I just logged into my computer and saw that the regularly scheduled backup ran fine as well.