I'm using Norton Ghost 14 with Windows XP Home. I save backups to an external hard drive via USB 2.
My backups are programmed to first defragment Drives C and E, then back them up to my external hard drive, then shut down the computer.
Usually this works fine, but occasionally the backup fails.
Here's the latest error message:
"Error EC8F17B7: Cannot create recovery points for job: Drive Backup of System (C:\), E Data (E:\).
Error EC8F03EA: Cannot create a virtual volume image of the selected drive.
Error E0020002: Device \\?\SymantecSnapshot0 cannot be opened.
Error EBAB03F1: Error performing inpage operation.
Details: 0xE0020002
Source: Norton Ghost"
I haven't the slightest idea what to do about this. Any suggestions would be greatly appreciated.