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Hi,
Following the purchase and installation of ghost 14 on my PC(vista ultimate x 64bit) all seemed to be OK.
Backups will run etc.
The problem I have encountered is that having set up an incremental backup it will run 4 times (ie 4 scheduled backups) and then fail with the following errors
Error EC8F17B7: Cannot create recovery points for job: Drive Backup of System Vista (C:\). Error E0BB0083: Unable to create incremental image. Error E0BB0061: Win32/Win64 API [WindowsComputer::MakeSnapVolumeWriteable] DeviceIoControl( FSCTL_LOCK_VOLUME, \\?\SymantecSnapshot1 ) failed. Error EBAB03F1: Access is denied.
Details: 0xE0BB0083
Source: Norton Ghost
The only way I can get around this is to delete the scheduled backup and all the previous increments and setup a New schedule.
This will run for 3 or 4 times then fail again with the above error message.
There is plenty of disc space and the problem only happens on incremental backups.
Any help would be appreciated
John
If you can provide any details of the backup job you have created, or your system configuration - disks, RAID, multiboot? - this would help to troubleshoot this issue. Thanks!