Ghost 14 Restore Problem

I am experiencing difficulties restoring an image file.

 

The drive concerned is C drive. I am using Windows VISTA I have run "Recover my Drive" within VISTA the new drive always shows as RAW usually as Drive H. The target drive is formatted NTFS with drive letler H.

 

I have also tried the recovery environment - same result RAW.

 

I am recovering the image from an internal hard disk:

 

verifying before restore - no problems being reported here

Check for system errors - no problem here

Set Drive for booting

Restore original disk signature

Restore MBR in recovery environment

 

Any suggestions would be greatfully appreciated.

 

Thanks

 

Nampara

I am experiencing difficulties restoring an image file.

 

The drive concerned is C drive. I am using Windows VISTA I have run "Recover my Drive" within VISTA the new drive always shows as RAW usually as Drive H. The target drive is formatted NTFS with drive letler H.

 

I have also tried the recovery environment - same result RAW.

 

I am recovering the image from an internal hard disk:

 

verifying before restore - no problems being reported here

Check for system errors - no problem here

Set Drive for booting

Restore original disk signature

Restore MBR in recovery environment

 

Any suggestions would be greatfully appreciated.

 

Thanks

 

Nampara

Many thanks Allen, I will try again this evening and see how it goes.

 

Nampara


Nampara wrote:

Many thanks Allen, I will try again this evening and see how it goes.

 

Nampara


 

Hi Nampara,

 

You are welcome and I will look forward to further results. FYI: I will be gone during the day tomorrow (at work) and back online in the evening, but I will also check the forum before I leave for work in the morning.

 

Allen

Hi Allen,

This has got me a lot further.

The disk is now formatted as NTFS but does not appear with a drive letter, when I try to boot with the disk as the first boot device I get an error messgae for winload.exe inviting me to boot from the VISTA dvd --which I have not done as yet.

If I slave the drive and allocate a drive leter I can see all the files that were on my old c drive. Any further suggestions would be greatly appreciated.

Regards,

Nampara

Hi Nampara,

 

Boot with the Vista DVD and do a startup repair.

Hi Nampara,

 

Sorry about the delay, just woke up. You performed all this from the recovery environment and not from within Windows, correct? Did you select all the options as mentioned above? And you deleted the partition on the new HD first, and did it then show as unallocated space from the recovery environment?

 

Thanks

Allen

Hi Allen,

 

Yes I did use the recovery environment with all the seetings as suggested. I will not be able to attempt another restore until tomorrow (Friday).

 

Regards

 

Nampara


Nampara wrote:

Hi Allen,

 

Yes I did use the recovery environment with all the seetings as suggested. I will not be able to attempt another restore until tomorrow (Friday).

 

Regards

 

Nampara


 

Hi Nampara,

 

Yes I would try it one more time. The only time I have seen this kind of thing happen is when someone attempts to do a restore from within Windows or does a disk Clone from within Windows and something similar to this occurs because Windows itself gives it a disk ID which prevents successful boot. As before when you try this again, I would delete the partition on the new drive to make it appear as 'unallocated space' to the recovery environment.

 

Just to make sure, did you remove the original C drive from the system? If not, give this a try before trying to boot from the new C dirve. Once you have the new drive booting correctly, you should be able to add the original drive back and then be able to format it or whatever you want to do to reuse it for something else. What type of drives do you have? SATA, IDE, etc. You used the word slave before which makes it sounds like IDE but just want to confirm.

 

If this still does not work and after trying the restore once more, then yes running a repiar from the Vista DVD should take care of it.

 

Allen

 

 

Message Edited by AllenM on 11-05-2009 06:35 AM

Hi Allen,

 

I am using SATA drives I just used the word slave because initaiily i still had other drives connected and the target drive was not the Boot Drive on Disk 0. I carried out the lateset attempt with no other drives connected other than the target - unallocated and the drive containing the original Norton Ghost file - actually connected by Firewire - I do also have a copy of the Ghost File on a SATA disk, do you think that would make any difference?

 

Regards,

Nampara


Nampara wrote:

Hi Allen,

 

I am using SATA drives I just used the word slave because initaiily i still had other drives connected and the target drive was not the Boot Drive on Disk 0. I carried out the lateset attempt with no other drives connected other than the target - unallocated and the drive containing the original Norton Ghost file - actually connected by Firewire - I do also have a copy of the Ghost File on a SATA disk, do you think that would make any difference?

 

Regards,

Nampara


 

Hi Nampara,

 

No, what type of drive the backup image is contained on does not make a difference. When I talked about whether the original C drive was present I was talking about when you tried to boot up on the new C drive. If you have not already, please try to boot with only the new C drive present.

 

Please make sure that your NEW C drive is connected to the FIRST SATA port, it could be called SATA0 or SATA1 depending on the MB manufacturer and model. But it MUST be on the first port.

 

Do you have any IDE drives of any kind in the system, including CDROM, etc? Check your BIOS settings and make sure that it attempts to boot from the first SATA port as the first choice. Was your OLD C drive also SATA?

 

Also, I apologize for revisiting this but just want to make sure. In the following options during restore, were all of the following options present, not grayed out and selected?

 

Verify recovery point before restore
Check for file system errors after recovery
Resize restored drive - use this option if your new OS partition will be of a different size than the original.
Partition type - primary.
Set drive active for booting
Restore original disk signature
Restore MBR

 

Thanks much

Allen

Message Edited by AllenM on 11-05-2009 09:45 PM
Message Edited by AllenM on 11-05-2009 10:23 PM
Message Edited by AllenM on 11-05-2009 10:26 PM

Hi Allen,

 

I have now tried the restore about 4 times including using diffent disks and each time the disk is unbootable even after a Vista DVD Repair. The error seems to relate to winload.exe and however many times I try the repair it does not work so I guess there must have been a problem on the original drive for sometime. So much for valifated backups!

 

Many thanks for all your assistance.

 

Regards,

 

Nampara

Nampara,

 

Forgive the repetitive questions.

 

Was there anything wrong with Vista when you created the image? Does that HD still boot?

Where was the image written? Your internal HD? Or external?

Was the new HD in the computer when the image of Vista was created?

You mentioned the image verified when it was created and it still verifies. Correct?

You are now trying to restore the image to a new HD? The new HD is now empty? No partitions?

How many partitions were on the original HD? Was Vista the first partition? Were there hidden partitions in Disk Management?

Is the new HD plugged into the same SATA port as was the original HD?

The "slave" HD containing the image is still on its old SATA port?

Or is the image now on an external HD?

What is the full error message you see when Vista tries to boot? 

Any error messages in Ghost during the restore?

What brand is the computer?

Was Vista the Active partition on the original HD?

Did you try two Startup repairs? One after the other?

 

 

 



Message Edited by Brian_K on 11-11-2009 08:46 PM

Hi Nampara,

 

Having all the information from the questions Brian and I posed will allow us to get a more complete picture and be able to provide better assistance.

 

Thanks much

Allen