Ghost 14 stuck at 1%

Whenever my scheduled full backup of my C: drive starts it hangs at 1%.  The job hangs at calculating time remaining.  My computer is Vista 32-bit and I’m backing up to an external harddrive.  I did not have an issue the first time I manually ran a backup when I purchased the product over the weekend.  This is my first experience with Ghost and so far it is not a good one.