Ghost 14 tells me it's creating a File and Folder backup - but it's not - seems stuck

The system tray icon says Ghost 14 is creating a backup but it's not and is stuck at 0%  Running Ghost won't let me do anything because it thinks that a backup is already running.  I've tried opening "Progress and Performance" and Canceling the operation, but that does nothing.

 

Can I kill the process?  If so, what is the process name?  I don't see any process name that implies it's a Ghost process.

 

Please help.

 

XP Home, SP2