Ghost 14.0.5.34587
Norton Internet Security 15.0.0.60
Window XP MCE 2002 SP3
HP Pavilion
AMD Athlon 64 X2 Dual Core Processor 4200+
2.20 GHz, 3.50 GB Ram
BACKUP TO USB DISK, 146GB Free, 1TB total disk size.
I had this problem in the past once, and got around it through some painful stuff, but I can't remember how I did it, can't find a solution on the forum, and so need help getting past this again please.
I have numerous disk partitions that get backed up at various times, including two that have an incremental backup every hour, on the hour for one partition and half past the hour for the other partition. Things were working fine, making small 256KB or so backups for each disk every hour. All of a sudden, however, an old problem came back.
Now the backup runs through to what seems to be near the end. But progress stops there and VProSvc.exe gets stuck running 100% cpu time on one of the two cores (50% cpu time displayed by Windows Task Manager). I recall it hanging at 95% in the past, and finding posts about this. But I can't find them now. Also, because these incremental backups are so small, it's not necessarily at 95% that they hang. Just now, one hung for a half hour at 54%, because I rebooted to stop it. (No other way to stop the process. It does ask to stop when I restart. But from task manager, I can't kill VProSvc.exe.) A test on the other disk has now been stuck for a half hour at 89%. (Most recent backup file was 324KB for the on-hour disk, 41MB for the on-the-half-hour disk.)
I don't think the percentage is important. I believe it's one of the last steps in the backup, and the software is getting stuck in a 100% cpu (core) loop.
First, this is awfully stupid, but Norton must have some legacy software reasons. Yes, there's a newer version, but I'm not going to buy it because I have zero confidence it will be any better. Same for NIS. I *wish* there was a way to look inside the running VProSvc and discover EXACTLY what it's doing. Then I could fix exactly that. Enough gripping...
Anyway, please help me figure out how to stop this. Removing an reinstalling Ghost is a very non-desirable option, because I have a lot of disks and backup history I want to preserve.
Thanks very much.