I'm running Vista Home Premium - and this is my first attempt to run Ghost 14. I attempted to setup a "file and folders" backup from my media files drive (E) over to a dedicated media files backup drive (L). Ghost has not yet been setup to backup my main operating system drive (C), if that might make any difference in this problem.
I used the backup wizard and successfully taged the folders on drive "E" I wanted backed up. I then used the "browse" feature to specify a folder on drive "L" where I wanted the backups to be kept. Immediately I got an error message that states: <unknown result name 'ERR_VALIDATING_DESTINATION' -External component has thrown an exception.
At this point, I can go no further. I searched the tech data base and found no help. I tried the automated Norton troubleshooter that popped up and the program would not load, nor did I get any "active X" warning at the top of my screen...the window just remained dead. Very nice.
To make matters worse, I also tried online chat with Norton tech help and the chat window would not activate! The URL just loads a blank page and states "done." Is the chat down, or just maxed out in capacity so it doesnt load?
Am I frustrated? You bet!
Can anybody please help me?
Thanks,
Dennis