The error message I receive when attempting to do an incremental backup is this:
-Unable to create incremental recovery point.
--Error E0BB0061: Win32/Win64 API [WindowsComputer::MakeSnapVolumeWriteable] DeviceIoControl( FSCTL_LOCK_VOLUME, \\?\SymantecSnapshot1 ) failed.
---Error EBAB03F1: Access is denied.
(UMI:V-0-187-131) [end]
I'm sure there have been other messages in the past but this is the last one I saved to clipboard.
My only solution to date has been to rename the Norton Backup folder (on my external drive) and let Norton create a new folder and do a complete backup. Suggestions? I'm using Windows Vista Home Premium and am up to date with Windows Updates.