I recently had to rebuild a computer that was using Ghost 15 for backups. At first, I was able to boot from the Ghost recovery CD that I had made a year ago and recover a lot of files. I did not do a "volume recover" but reloaded Windows on a reformatted hard drive and then downloaded files and folders while booting from the recovery CD. Eventually the CD would no longer boot. It would load the Windows portion, but fail on launching the Symantec recovery application. I had a CD with the original Ghost 15 install, so I re-installed Ghost 15 and did the remainder of the recovery from the re-installed Ghost 15 application.
After that, I thought that the year-old CD may be bad, so I downloaded a new .iso from the Norton website and made a new CD. Same bad result. I tried making a custom CD using the re-installed Ghost 15 and same result. I called tech support and they sent a new .iso which I then used to create a CD - same result. Used the same newly downloaded .iso as the seed for a custom CD from the re-installed Ghost 15 - same result.
The recovery CD boots through Windows successfully, but then instead of going to the Symantec recovery app simply goes black on the screen. No error messages.
If I can't solve this, Ghost is not a solution for backup - at least where I want to be able to recover the volume, not just files and folders.
The puzzling thing is that the year-old disk worked at the start. Along the way, after re-installing Windows XP SP2 and SP3, the recovery disk stopped working. Shouldn't be connected in any way since the Ghost recovery disk is just counting on the BIOS for boot and does not look at what is installed in the hard drive. Just a coincidence? Windows install should not change the BIOS in a computer?
Any help would be appreciated.
Bill