Ghost 15 "Copy Disk" problem

I used Ghost 10 for years to make a weekly backup image of my system (C:\) drive, but can't get it to work with Ghost 15.

 

I followed the instructions on this Community page (i.e. delete partition/drive letter, quick format, etc.), but still no luck getting it to work: http://community.norton.com/t5/Other-Norton-Products/Ghost-Copy-Disk-does-not-recognize-new-hard-drive/m-p/220642/highlight/true#M21617

 

Here's the sequence of what happens:

 

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Pop-up window displays:

"Checking entries in the MFT"

"Checking file system integrity"

"Copying drive"

 

"Calculating remaining time"

 

"Copying [Volume Name] to *:"

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But the progress bar stays at 0% (moving 0s and 1s animation continues), and drive activity eventually stops.

 

From the log:

 

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Error EC8F17B3: Cannot complete copying of XP Original (C:\) drive.

     Error EC8F0409: Cannot copy source drive to destination location.

          Error E7640001: The work in progress has been cancelled.

Error EBAB03F1: The operation was canceled by the user.

Details:

Source: Norton Ghost

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As I said, this function used to work fine in Ghost 10, so any help in resolving this would be greatly appreciated.

 

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Thanks,

GregR