Ghost 15 crashes in XP SP3

I can't use ghost without it crashing, it always crashes when it starts the backup process and you see the progress bar at the exact same place so I can't even use it :(

 

Also why is there no hard drive copy on the recovery boot disk?? why is it only available in regular software?  Some days I wish we had a dos/command prompt version of ghost with nothing to crash it.  I used to he a lover of Norton utilities but it seems the software has gotten worse over the years, very fragile and crash prone.

 

Anyway, who I talk to to sent the crash dump info?