A problem started about 15 days ago. This is what I am seeing:
- During the folder back up, there is a message that pops up to indicate the agent is not running, it then disappears - and so far I have not captured an image of it, it is quite difficult. This happened over the last four days
- If I check the status of the backup, nothing is recorded on the backup status screen ....
- Checking the logs, there are no entries for starting the backup, ceasing the back up or any errors that occured during the back up, although htis option is configured
- Looking at the performance screen when the backup is running it shows as calculating remaining time very slowly
The problem started on 2nd February and a day or two before this problem started, I changed the scheduled days for the back up which I thing may be something to do with it.
This looks like a whole lot of of coding flaws to me ... like not recording the start or end of the back up, or any errors or failures during the operation. It is a shame Norton has withdrawn its online supprt for the product. So I am going to run this back up again so that:
1. I can capture the image of the warning
2. To confirm no start, end or messages are logged
And I will report back my findings. I am contemplating my next steps anyone got any suggestions? I think I will:
- Delete the back up job and recreate it, if that does not work then I will
- Delete the back up files (and I don't really want to be doing that..) but it might kick start it the job bnack into action.
Has anyone else seen a similar problem?