I really need some help with Ghost 15. I back up using ghost every night to a desktop usb drive. Once every week or two I'll do a one time image to a different USB desktop drive. I didn't realize I had any problems until I tried to apply an image to a new drive last night.
I've had the drive installed for a few weeks waiting for a good time to work on it. Samsung 830, no drive letter assigned, all unallocated space. My plan was to make an image of my programs drive, which I will call F. It's on a different physical disk than my Win7 64 bit install on my C:/ drive. So last night I made an image of my F drive. After that I changed the drive letter of that partition to Z. Shut the computer down, rebooted using my SRD. Not only was my usb drive that I had made the F drive image on last night not showing up as a source, but neither were any of my other USB drives. In addition to that my new Samsung 830 was not showing up as a target. So all this time I've been backing up to a USB drive attached to the motherboard and the Ghost program on the SRD doesn't show ANY usb drives.
So, awhile ago I tried two different things in windows 7. i tried copying my F drive to the new drive - it failed during the copy. So next I was going to try to just appy the image I had made last night to the new drive through Ghost in windows. I am able to find the image I made, but there is not option to select which drive I want to apply the image to. It just wants to apply the image with no option to select which drive to apply the image to.
So, next I tried using a regular image that I make every night to see if I would be given options. When I select my regular backup it asks me for a password. I have not passwords set. It says "system reserved drive..... is password protected" The only password protection I have is on boot and that password doesn't work.
Basically i've got a backup system that is worthless unless someone can help me figure this mess out. Thankfully I also backup using a different program and also do regular copy backups on my data.
Can you run partinfo.exe from C:\Program Files\Norton Ghost\Utility. Partinfo.txt will be created in the same folder. Please post partinfo.txt as an attachment.
Edit... What sizes are your USB HDs? Are they USB3 or USB2?
I will do that in a few minutes, thanks you. I can tell you that after I've tried these things that the SSD that was labeled #1 which was my new drive with no drive letter and unallocated 100% is no longer showing up in computer mgmt.
My main backup drive is a USB3 2tb hooked up to my mainboard. My spare is a USB3 2 tb hooked up through a USB3 hub. The smaller 3rd one is 1 tb and is also USB3 and run through the hub. It is the one that I made an image on of just my F drive. The F drive (programs) and G drive (data) are partitions on a WD raptor 600gb. Unfortunately it is somehow being recognized as a dynamic disc, otherwise I would have already tried TrueImage.
Thanks for your help and I'll post the files shortly.
I intend to do that. When you asked what type of drives, etc that crossed my mind. Unfortunately, when you can see the computer management screen that I've attached in pdf, drive #1 which was my new SSD target drive seems to have disappeared after my attempted copy. This just gets worse and worse.
diskpart/disk list does not show drive #1 which disappeared. It was there and has been there for two weeks as unallocated space with no drive letter until today when i started trying to do the imaging work.
I have no idea what GPT disks are? disk 1 should be the new SSD that is not showing up in comp mgmt. This is this disk that I was targetting with my image, but ghost couldn't see it. Ghost did see it when I attempted to copy my f drive to it running in windows, but has disappeared after that in computer mgmt.
Disk two has two partitions: F:\ Programs (which I had made the image from to apply to disk#1) and G:\Data which holds all of my data, pictures, etc. I had intended to wipe F off of this after the image was transferred to disk one which was to have been my new F:\ and expand the G partition to the whole drive. It is a WD Raptor 600gb that windows 7 says is a "dynamic disk" How it got that way I don't know, but Acronis doesn't work with dynamic disks according to it's manual and when I attempted to image that disk it was grayedd out in Acronis.
I've plugged one of the USB drives (the one that has my F drive image) into a USB2 port. Booted with the SRD and Ghost does see the drive now, but it doesn't see the recovery point. I have it in a folder and also in the root of the drive. Ghost sees the proper folder but doesnt recognize the recovery point.
I also put the image on my data drive G:\ Ghost does not recognize the recovery point there either
Also, in Ghost under "Display SME Disk info" using the SRD Ghost sees both of the SSDs.
In the bios:
It shows:
SATA Port 1 HD Port 2 CD Port 3 CD Port 4 HD Port 5 HD Port 6 not detected. So it is seeing all three physical hard drives. The two SSDs and the WD Raptor.
The bios, in the boot menu, also shows HDD: P0 - SSD HDD: P3 - SSD HDD:P4 - WD HD
Do you mean they are not automatically displayed when clicking "recover my computer"?
If thats the case then it is normal. I think they need to be made into the default location or made by the recovery disk, I'm not really sure because I never bothered to figure that out.
But if you change the view box to "filename" you should be able to browse to and select the images.
I find it very odd that the BIOS can see the new SSD but Windows can't.
Boot to the recovery disk again and go to: Analyze > Explorer my computer
See if you can "see" the new SSD, don't be concerned if the drive letters are different in the recovery enviroment.
If that doesn't work go to: Analyze > Open a Command Shell
