Ghost 15 on Windows 8 - Not supported

Moved to own thread for better exposure.


rbierman wrote:

I would like to download and test the new version of SSR 2013.  Please advise me how I can do that.  Thanks.


Check THIS message on the page before this...

 

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Symantec Employee
andreash_utah
Posts: 345
Registered: 07-27-2009
Re: Ghost 15 on Windows 8 - Not supported
 

11-16-2012 11:23 AM

A new version of Ghost is likely not going to happen by the end of the year. Until a new version of Ghost releases, you can use the Ghost CD to create images as Brian said.

 

The identical solution to Ghost 15 is SSR 2013 desktop edition, which should release in the coming weeks. I am working with the beta team to allow Ghost users like yourself to download and test this software. If you'd like to be in on that (pending permission from the beta team), drop me a private message. 

-Andy
 
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I would also like to ge the  Ghost 15 is SSR 2013 desktop edition beta test version


ThomasLangner wrote:

I would also like to ge the  Ghost 15 is SSR 2013 desktop edition beta test version


I don't know if Andy checks here, to wit,

 

"If you'd like to be in on that (pending permission from the beta team), drop me a private message. 

-Andy"
 
Find that message I copied, click on his link under his name and then use PRIVATE MESSAGE to send him a request please.

I have Windows 7 and 8 set up as a dual boot so, can I back up the Windows 8 partition from the Ghost installed in the Windows 7 system ?

Well, it has become clear that there is no solution on sight, until -perhaps- next year.  That is not acceptable.  Plus, contrary to what other say, Ver. 15 doesn´t work on my computer at all, not even partially, as others have reported.  But even if it worked partially, to backup with an unsupported product is not acceptable to me. 

 

Therefore, after waiting to see what happened until now , I jump ship.  I have been testing Acronis, and I am also waiting to see if Shadow Protect, which seems to get top reviews everywhere, finally also makes a move to support Windows 8.  In any case, in the past few years it was clear that Norton was treating Ghost as an afterthought, with no updates and little support, so this latest news come as no suprise.  Ghost has become a real ghost, and it is now history for me.

I couldn't wait either. I need to backup Windows 8 before installing thousands of dollars worth of software and testing. I had Ghost 15 on my XP Partition and it kept blue screening. Since it won't back up Windows 8 from XP I removed it from my system and blue screens ended.

 

I bought Ghost 15 to use on Windows 8 and no other reason. Most on-line vendors don't or didn't put in their descriptions G15 doesn't work with Windows 8. Most of us trust Norton having used their products from day one. Didn't think I'd have to check faq files on their site before buying their products. Who would think Norton wouldn't have their products ready or updates available when a major operating system release comes to the public.

 

They should at the very least offer updates or the new version to those that purchased G15 after the Windows 8 release at no cost in an attempt to regain those lost customers. I got something else working and Windows 8 has virus software included so there's not much need for Norton products for this user.

On the other hand, Ghost 15 has been out since 2009 around the time Windows 7 was released. Nowhere does Symantec say Ghost 15 is compatible with Windows 8. Not on the box. Not where you bought it from. You are using a new OS. YOU need to check compatibility before you install or be willing to take chances of things not working correctly. My guess is that there is plenty of other software that hasn't been updated for Win 8 compatibility yet.

Many thanks to Andy for allowing me to download the latest beta version of SSR 2013.  It has the same look and feel as Ghost and so far appears to work flawlessly on my machine running Windows 8.  I have not yet tried a full system restore but I am confident it will work.  I did full system restores with Ghost 15 on several occasions and had no problems so I have no doubt that SSR will do the same.  Again, thanks to Andy for giving me an alternative solution until such time as a new version or patch to Ghost is released.


Tony_Weiss wrote:

Symantec does not have a Windows 8-compatible version of Norton Ghost at this time. Ghost continues to be fully compatible with the Windows XP (SP3), Windows Vista, and Windows 7 platforms. Attempting to install or use Norton Ghost on Windows 8 may result in unexpected results, such as incomplete imaging. 

 

Symantec recommends using Norton Online Backup to protect your important files in a secure, remote location in the cloud. Should you need to back up files using Windows 8, you can use the File History feature of the new operating system. And to refresh and restore your computer, users can use the Advanced Recovery Tools found in the Control Panel. For small businesses, Symantec recommends Symantec System Recovery to create full image backups of your PC. Symantec System Recovery 2013 is planned to be Windows 8 compatible and available in Q1 CY2013.

 

We will announce updates as they become available. Thank you for your ongoing support and interest in Norton Ghost.


If I am creating an image backup, it is irrelevent whether Norton Ghost supports XYZ operating system, as an image backup is sector by sector.

 

As such, there should be no OS check if run from the Norton Ghost disk, unless it was put in there to force unknowing users to use an alternative Norton solution, or wait for an "upgrade", filling Norton coffers with an upgrade fee.

This is garbage.:smileymad:, and the Peter Norton I once knew would not stand for this.

 

"As such, there should be no OS check if run from the Norton Ghost disk..."

 

You can create a Windows 8 backup with the Ghost CD. Ghost will currently not create a backup of partitions with the Windows 8 'ReFS' file system.


andreash_utah wrote:

"As such, there should be no OS check if run from the Norton Ghost disk..."

 

You can create a Windows 8 backup with the Ghost CD. Ghost will currently not create a backup of partitions with the Windows 8 'ReFS' file system.


Again, I am talking about a sector by sector backup, which is what an image backup is. A sector by sector backup knows nothing about file or OS systems, as it is looking only at disk sectors. I am not talking about file backups. Do you know the difference?


MarkAtHome wrote:

Again, I am talking about a sector by sector backup, which is what an image backup is. A sector by sector backup knows nothing about file or OS systems, as it is looking only at disk sectors.


MarkAtHome,

 

Do you expect Ghost to image and restore an Apple OS?

I think ReFS is the new file system for Windows 8 servers, but the Apple HFS file system is not supported either.

Linux ext4 is not supported either although the previous ext* are.

 

Ghost really is not a strict "forensic" type of complete sector by sector copy, so it really does need to understand the type of format.

However, your welcome to disable the option for "smart copy" and see it it works even though it is not supported.

 

Dave


Brian_K wrote:

MarkAtHome wrote:

Again, I am talking about a sector by sector backup, which is what an image backup is. A sector by sector backup knows nothing about file or OS systems, as it is looking only at disk sectors.


MarkAtHome,

 

Do you expect Ghost to image and restore an Apple OS?


The only issue that that brings up is, upon boot, whether the Ghost CD can read the filesystem that is storing the image backup.

 

If it can read the filesystem that is storing the image backup, it can restore it, irregardless of what that image contains.

If i assume that a patch will come for Ghost 15 so that i can use it on windows 8 some day.

Should i buy it?

 

Does Ghost 15 work well on Windows 7.  I am currently using another product which does NOT support windows 8 either.

 

But I just want wanted to switch back to a Ghost product. 

I just do a full drive image back up.

So if my drive crashes, which it did at work monday. (I just put a new drive in and within an hour I was up and running with all my settings and programs and data.) 

My other program has worked for me 4 times. Can i depend on Ghost 15?

Thanks

 

 

 


rexm123 wrote:

If i assume that a patch will come for Ghost 15 so that i can use it on windows 8 some day.

Should i buy it?

 

Does Ghost 15 work well on Windows 7.  I am currently using another product which does NOT support windows 8 either.

 

But I just want wanted to switch back to a Ghost product. 

I just do a full drive image back up.

So if my drive crashes, which it did at work monday. (I just put a new drive in and within an hour I was up and running with all my settings and programs and data.) 

My other program has worked for me 4 times. Can i depend on Ghost 15?

Thanks

 

 

 


I would highly doubt that a patch for Ghost 15 will be released for Win 8 compatibility. Ghost 15 works fine doing Cold Backups of NTFS partitions. If it were me, I would wait for Ghost 16 or Symantec System Recovery 2013 Desktop edition.

 

Hi Andy...please include me in the beta version of the Ghost Software Testing of Windows 8

my copy of norton ghost 15 is not even a year old. and I am unable to use it. it seems like symantec has fallen behind the times and they dont care about us users but only care about the bottom line. maybe what we need at symantec is some programmers that know what they're doing not some that are even scared to update us in this forum. I am very dissapointed in the forum moderators and in symantec, I expected better and more  from you, but thats life i guess excellent company today gone downhill the next

Symantec System Recovery 2013 is for most users a direct replacement for Ghost 15 and it works with some some minor glitches on Windows 8. Here is a recounting of my experiences with it. First be careful when you uninstall your attempted load of Ghost to take all data of the install out of Win8. If you leave the data for a potential reinstall of a working Ghost it will cause problems with SSR which will not install. The GUI of SSR looks virtually identical to Ghost 15 and [at least for what I use from Ghost 15] it is procedurally the same. I tested it on an SSD with a 60gb install with programs added and it took about 50 min to backup to an image on an external usb2 drive. It took about 30 minutes to create the same image to an internal sata drive. As with Ghost 15 you cannot recover from a USB3 device [except at usb2 speeds] but at least it now recognizes 64 bit drivers natively, removing one of Ghost 15s'  annoying characteristics. Next I tried recovering the image from the usb2 drive of the SSD to a VelociRaptor  HD in the recover to different type drive mode. I have never used this mode in Ghost 15 so I don't know if this is actually in 15 or is an improvement. It is nice to know that you don't have to keep a nearly identical drive available for image recovery though. It seems substantially slower in this mode than the straight same to same recovery mode and initially had some glitches that showed up on the booted recovery copy. The major glitch was that the HD was tagged as an SSD and windows would not allow drive compression. Strangely this went away after about 3-4 re-boots and Win 8 started allowing disk compression and no longer labeled the drive as an SSD. The process in the same to different imaging recovery seems quite a bit different than the straight imaging process. Several different steps take place and different windows pop up. The drive partition of the image is resized to the entire drive size of the receiving drive [eliminating the extra step]. So all in all the process appears to have worked well with a couple of hiccups. I am satisfied that backups of my clients systems will be safe until the new version of Ghost arrives or until SSR-2013 becomes available. Hopefully this will all transpire before the 60 days of the trial beta version of SSR expires.........