Using win XP SP 2, ghost 15
The reason for reinstalling Ghost is that "cannot connect to agent" error message, I have no idea what could cause it.
What I've already tried:
- running removal tool > removal tool was hanging > ended with task manager
- running removal tool again from www.norton.com/symnrt > completed > rebooted PC
- running Ccleaner > deleted remaining registry keys
- tried to install Ghost from here
Error message : please remove older version before installing the new one?? ;o (big d'oh message)
----
also
App. error VProSvc.exe, Version 15.0.0.35659, failed module unknown, Version 0.0.0.0, Erroraddress 0x03e2d139.
lacking ideas ...
---- further notes
killed Norton services
deleted Ghost Files from %programfiles%
reboot
now, moment of truth :
error 1720 There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action UninstallGenericMountDriver.B24ECCE6_686C_4EE4_8552_094917A5F4A1 script error -2147024894, : Line 4, Column 7,
windows installer bollocks...