Running
Windows/7
Norton Ghost (V15.0.1.36526)
I need to restore my system from a previous Ghost backup but have a problem. The Norton standalone restore disk doesn’t recognize my USB attached external hard drive. Ghost recognizes the drive and creates the backups fine when running in Windows. I just can’t restore them. Anyone else encountered this problem?
Brian you are a genius. My external drive is USB 2. It's a 500GB WD MyBook I bought 3-4 years ago for my previous computer. When I got my current computer last February I plugged it into a USB 3 port without even realizing it. Windows/7 has no problem with it being on the USB 3 port, but apparently the Norton restore tool does. I moved it to a USB 2 port, and the restore worked great. Problem solved. Thank you, thank you, thank you.
But the solution raises another question. If I get a USB 3 drive some day and plug it into a USB 3 port will the Norton restore tool recognize it?
pitiful wrote:But the solution raises another question. If I get a USB 3 drive some day and plug it into a USB 3 port will the Norton restore tool recognize it?
pitiful, no it won't.
Great news at present.
Thanks Brian. Guess I'll stay away from USB 3 drives for awhile.
It might work if you plug it into a USB 2 port.
It won't work if it's larger than 2 TB (GPT HD).
Running
Windows/7
Norton Ghost (V15.0.1.36526)
I need to restore my system from a previous Ghost backup but have a problem. The Norton standalone restore disk doesn’t recognize my USB attached external hard drive. Ghost recognizes the drive and creates the backups fine when running in Windows. I just can’t restore them. Anyone else encountered this problem?