I keep getting the following error message. Is there a fix for this ...
Error EC8F17B7: Cannot create recovery points for job: Drive Backup of HP (C:\). Error EBAB0013: A test that safeguards the integrity of the program failed unexpectedly. CHECK failed, Can::GetSafeFrameFileOffset: .\Can.cpp(304): offset != INVALID_FRAME_INDEX.
Details: 0xEBAB0013
Source: Norton Ghost
Thanks,
Rick Johnston
I keep getting the following error message. Is there a fix for this ...
Error EC8F17B7: Cannot create recovery points for job: Drive Backup of HP (C:\). Error EBAB0013: A test that safeguards the integrity of the program failed unexpectedly. CHECK failed, Can::GetSafeFrameFileOffset: .\Can.cpp(304): offset != INVALID_FRAME_INDEX.
Details: 0xEBAB0013
Source: Norton Ghost
Thanks,
Rick Johnston
Yes. I have run a backup many times. Then, periodically I would get this error message. Often, just restarting the computer or reinstalling Ghost would fix the problem. Right now, nothing seems to work.
By the way, I am running Ghost 14 on a Windows Vista machine.
Thanks,
Rick
Do you have any AV products installed? Looks like the mother of Ghost (enterprise) also runs into a similar problem with the coinstalled AV products.
http://www.symantec.com/business/support/index?page=content&id=TECH67922
-MbR
I'm not sure what qualifies as an AV program. I do have Windows Media Player and listen to iTunes and Radioio using their desktop applications; but none of these are in use during the backup period.
The chkdsk /r on the drives did not seem to solve the problem.
I am going to try completely uninstalling then reinstalling Ghost. Also, I am wondering if an upgrade to Ghost 15 might help.
Rick
I Unistalled Ghost 14 and then when trying to reinstall, I got this error message. So, now I don't have Ghost on my machine at all.
Error 1935: An error occurred during the intallation of assembly component {63E949F6-03BC-5C40-A01F-C8B3B9A1E18E}.
HRESULT: 0X800736FD.
I would appreciate any suggestions as to what to do.
Thanks,
Rick