I’ve been a user of Norton Products for many years including Anti Virus, Internet Security, System Works, etc. I’ve been using Norton Save / Restore 2.0 for couple of years and recently tried to use the Recovery Disk. What I discovered is since I setup hardware based Raid 1 and I can no longer boot from the CD. I tried creating my own boot CD with the same results. It appears to stop when it’s loading a Microsoft disk.sys driver. I contacted technical support and after going around and around they suggested I reduce the memory in my PC from 4GB to 2GB. This seemed a little over the top, so I didn’t go there. I’m currently looking at trial versions of other vendors imaging software and I’m having no issues with their Recovery CD’s, etc. Before I eliminate the Norton Imaging Solutions: Save / Restore and Ghost. I’d like to double check with the group to see you have any suggestions. I’d like to try Ghost, but they don’t provide the Recover CD with the trial version. Therefore if I purchase it and it doesn’t work I’m out the purchase price.
Thanks, Dave
PS: I’m using Vista Home Premium SP1 and Norton Save / Restore 2.0 – All patches have been applied.