Ghost15: Will not connect to agent

I keep getting popups that say "Unable to connect to the agent.  Service not running." and "Errors."  I manage to save the following:

 

Information about your product and the problem
Product: NSR
Version: 15.0.0.35659
Language: english
Module ID: 7038
Error ID: 46943
Build: Symantec

 

I tried to "Reconnect","Deploy agent" and "Edit computer list" and it keeps asking for a password which I never established.

Since installing Ghost 15, I added a Home Group in Win7 and wonder if that has anything to do with it.  Should I remove the Home Group?  I only added it because I was having problems accessing drivers to add to the Norton Recovery Disc and that didn't work either.