Google not showing the green check mark

Windows 7 pro 64 NIS 2011 IE 9 beta

 

Search engine Google, safe web green check marks do not appear, using IE 9

however using Bing search engine in IE 9  safe web works great.

Firefox no issues at all.

 

Prior to 48 hours had no problem with Google.

 

Obviously I have done live updates rebooted, Confirming that safe search in Google is off, Norton toolbar enabled, also using NIS uninstalled and the fresh install,  NO Green Check marks

It could be that IE9 is beta and not fully compatable with NSW

Hello geniuseire

 

Welcome to the Norton Community Forum

 

The Norton products are not compatible with beta products. Once IE 9 comes out of beta, then the Norton products should be supporting it. Google is also always changing things so there is sometimes a lag in coverage even with IE 7 and IE8. Hope this answers your concerns. Thanks.

Thank you for you advice/help.

However using Bing search engine in IE 9 beta  Safe Web works great. I guess its a Google thing,

 

Curious to know if any other users are using NIS 2011 Windows 7 Pro 64 and Internet Explorer 9 beta configuration are having the same issue. Or am I alone on this one.

 

Hello geniouseire

 

Here is a link to another thread where someone is having a similar problem as you are.

 

http://community.norton.com/t5/Norton-Internet-Security-Norton/I-have-the-ie9-beta-installed-and-norton-2011-internet-sec-how/m-p/293270#M127213

Hi geniuseire,

 

The Norton site safety icon issue is caused by Google, not IE9.  It is a known issue, but there are some things you can do to work around the problem when it occurs.  These are mentioned in the following thread:

 

http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-Safe-Web-green-checkmarks/m-p/299368/highlight/true#M128630

 

IE9 does not appear to present any difficulties with Norton at this time, but the browser is in Beta and is not supported, so that could change at any time.

Update,

Using IE 9 NIS 2011, win 7 pro 64

 

The green check mark appears for, Yahoo search, Bing search, and Ask search, but still no green check mark for Google search.  ( Firefox no issues all sites work)

 

Refreshed Google pages, instant search off, uninstalled  NIS 2011 and re installed. Restore default settings in IE 9, Ran Malwarebytes/combo fix,  nothing found.

 

Prior to 4 days ago, the green check marks where visible and  worked fine using IE 9.

 

Does anyone know what "manage add on's" should be enabled/disabled for Google in IE 9

 

I believe this issue has been solved here:

 

http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-Safe-Web-green-checkmarks/m-p/303792#M129729

 

Cheers

 

 

Hello geniuseire

 

As has been pointed out already, it is probably Google which is causing the problem compounded by you using IE 9 beta which is probably undergoing changes also since it is beta. as has been pointed out in the other thread which you have posted the same problem in.

Contacted Google and their response is,

"The green ticks are an overlay that is provided by Norton on your browser, nothing to do with Google. Therefore you will need to contact Norton for support."

Spent time with Norton remote assistance, unable to activate the green check marks in Google.
Their conclusion IE 9 Beta is not supported by Norton and therefore Safe Web is not stable, although Bing Ask and Yahoo search engines work fine in IE9 the technician said it would be a lot safer to do searches in Firefox, and avoid IE 9 till a patch to be released nearer the time of the final version of IE 9.

I would like to thank everbody who have helped and all done in a timely fashion Kudos too all