Hi Guys, thanks for seeing my thread.
So, last night my laptop suddenly attack by a ransomware but I don't know what kind of version - just sure it is a ransomware coz it ask me to pay USD 500 in Bitcoins. :(
The virus makes all my photos, videos, files (word, pdf, excel, etc etc) can be accessed.
I try to download Norton (for now is still in free trial mode) and run several program from Norton like quick scan, full scan and power eraser (if I'm not mistaken the name). Those program cound find several virus and threats and all of those have been fixed (as Norton tell me).
However, after I restart my laptop and login again, in my desktop there is still pop up the notification from the ransomware that telling me that my file are encrypted by rsa-4096 bla bla bla. So my question is the virus / ransomware / threats still there in my laptop? even though Norton said it all have been fixed.
And what should i do now? i read some articles that i can restore my system using backup, but very very very unfortunate i don't have any backup (already check the system - aarrrgggghhhhh!).
Thank you guys, i'm waiting for you guys to give enlightment for me. I'm in the state of desperaaaadooo. :(