Hacked Into everyday why can't Norton track them?

I am hacked into everyday - Norton surely must be able to find out who is doing it - if they do know they should let us know otherwise they become liable. 3 my broadband supplier shows a good connection and they gave me some <removed> about too much traffic - they must think I am on a motorway!!!

Why is akz.imgfarm.com trying to access my computer when I go onto the Internet?

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