Hi All,
When I run a fill scan of Nortons in safe mode it finds HacktoolRookit but cannot remove it. The infected file is c:\windows\system32\drivers\va,prtv.sys. It says that it cannot fix the issue. The scan also found 5 tracking cookies, Trojan.Bantal, Infostealer and Trohjen.Gen all of which it has resolved.
I tried Nortons NPe (in safe mode) but it did not find any issues at all.
Is there anything that I can do to fix this ??
Thanks.