Had to find info to cancel by googling it

I had to keep googling to get a number for norton and it led me here. I am here waiting on the phone. It’s been 5 mins on hold. Funny how it took only a few minutes to take my money and sign me up, but it’s like Alice in Wonderland to cancel and get my money back. This is very poor customer service. I need to do research and see who owns this company. It’s a joke. Not only does it seem like it takes over your computer, it is like it is set up for them to not be accessible.

@Tuchette_Lee Here is generated AI information that I found which may help with future support needs:

For Norton support, you can use the Universal International Freephone Number (UIFN) +800 94430340 or find local in-country contact information on the Norton support website. [1, 2]

  • Universal International Freephone Number (UIFN): +800 94430340
    > * Local in-country contact list: support.norton.com

Important Notes: [1]

  • While Norton doesn’t charge for calls to the UIFN, some carriers might apply a surcharge, and Norton won’t cover those charges.
  • The UIFN is applicable for Android, Mac, Windows, and iOS. [1]

Generative AI is experimental.

[1] https://support.norton.com/sp/en/us/home/current/solutions/v135859224

[2] https://en.wikipedia.org/wiki/Norton_AntiVirus

SA