I purchased the program, began my full system scan, and this is where my troubles began. First, it would freeze my entire computer once it hit a certain file that it was scanning. (Roxio?) I deleted the program (not even sure if we really need it, but after trying 5 times to get Norton to finish, I didn't care anymore) and started the scan again. I apparently couldn't remove the entire program because it found more in there and froze again. So I went into Safe Mode, started the scan. It finished, found a few things, fixed them. So I restarted in normal mode, and when I open Norton, it says a full system scan was never run. So I ran it again in Normal Mode, and it froze my computer again.
I'm at my wit's end! Any help to offer me?