Does anyone know who long it should take for the server to prepare the restore for a backup set consisting of about 15,000 files and 11 gigs in space? I'm working with support on trying to restore this - I have been able to restore a single directory of about 20 files - but it took 30 minutes for the server side processing to happen. Based on that, it doesn't seem feasible to do a complete restore - obviously an unacceptable situation. Support said that it is a function of number of files, number of backup sessions AND the internet connection speed. I can understand the number of files and backup sets because of the fact that Norton is supporting up to 90 revisions (I have been using this for about 75 days), but I don't understand how my internet connection speed will affect the server side processing as the server prepares the restore set. To me my internet connection speed would affect the time it takes to download the files from the restore set, once it is completed.