Help anyone

I am trying to download the ultimate verson of Norton 360 and it wont load because it says it cant remove the previous norton product, any suggestions

 


faymous1 wrote:

I am trying to download the ultimate verson of Norton 360 and it wont load because it says it cant remove the previous norton product, any suggestions

 


Welcome,
Try running the Norton Removal Tool

www.Norton.com/nrt

before you try installing the new product.

Keep us posted

PS:  Don't forget to reboot between each step :smileywink: