My laptop crashed and wouldn't work so it had to be restored back to it's original factory settings. Before this happened i had Norton 360 on it and ran the online backup so that all my documents, files, pictures etc would be backed up if anything like this happened. After getting my laptop back i installed Norton 360 back onto my laptop and activated my online backup account, but when i tried restoring all my old stuff it said that there was nothing on my online storage!
Is there anyway i can access my old file etc? I need it desperately! Please someone help me!
Thanks
Dave.