HELP! How do I restore files I backed up to my new compter?

Can anyone give me some basic information about how to download files I have backed up to Norton, to my new compter? I tried to follow the instructions under my backup  category and it isn't working??

Can anyone give me some basic information about how to download files I have backed up to Norton, to my new compter? I tried to follow the instructions under my backup  category and it isn't working??

Hi Fran, 

 

Here are links to the articles Nicole referenced:

 

Restoring from an offline computer

The Restore Process for Norton Online Backup

 

I hope they help.

 

Cheers,

Dave

Ty