My system has been infected by the Trojan access c virus and the Trojan gen 2 virus I have already tried the access removal tool and the Symantec help tool and they have not been able to remove the bugs, my Norton files are up to date they identify the problem and quarantine the infection but it is obviously hiding somewhere where the antivirus program can't get at them. I am using a notebook with windows vista home pro 32 bit edition.