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That may be slightly confusing.
Actually, Norton has "removed" the risk by quarantining the file it is in, so it can no longer be accessed or run. If you want, you may go even further by having Norton delete it from the quarantine folder.
mijcar wrote:"That may be slightly confusing.
"Actually, Norton has "removed" the risk by quarantining the file it is in, so it can no longer be accessed or run. If you want, you may go even further by having Norton delete it from the quarantine folder."
Could symantec please confirm this.
I have heard of this thing. Safe to say that we Norton users have been protected from this? Seems like those who were not Norton users and then get Norton find that they were infected. Another case of Norton being at the front lines protecting us? Yeah Norton
As I said earlier, there is no need to delete this file. If this can be deleted Norton would have deleted it. Let me try to explain this. Let’s say the exe file of Acrobat reader is infected by a threat. Norton product detects this. But if Norton product deletes the particular file, then you will not be able to use the Acrobat reader application. In this case Norton product quarantines the particular file so that you will be able to use the Acrobat reader. But the same time you are safe from the threat as the Norton product detected it and quarantined it. In 2009 product there is no option to delete the quarantine file as it is not recommended at all. I have provided the removal tool in the first thread for removing the Trojan.Vundo. I have provided it just as additional information and it has nothing to do in this scenario as the Norton product has successfully quarantined the file. I apologize if that has created confusion.
I was just giving props to Norton for keeping us safe
Now I'm not even sure I'm in the right place. I just downloaded Norton AntiVirus 2008 with Antispyware. I scanned my computer & I had the Virus Trojan.Vundo. Now it's in quarantine, it says the risk state is fully removed & the recommended action is Resolved no action. So can I just delete that or is there something else I have to do? Thx Nancy
There is no need to delete the file as the Norton product has quarantined it. You can also refer the Trojan.Vundo link if you wish to remove the risk.