This message is most probably off-topic to the whole board but I need some help and don't know where to go .
My problem needs some internal contact (Symantec Norton employee) to guide me .
As a registerted Symantec Channel partner who sells Nortons I also wanted to get access to Norton Portal (for resellers) . As I and my company am from Europe , I get redirected to a GB (UK) version of the portal . I first registered in September (yeah,long time ago). Since then , I haven't received any reply regarding this and when I attemp to access the portal using my credentials , I get an error that the profile hasn't been approved yet. It has been almost 3 months and I am sure something's got wrong here .
I have tried to contact Norton regular support to no avail - nobody could help me . They all tell me to contact the specific Norton Portal support . I have done this multiple times again to no avail - I get absolutely no reply .
I would really appreciate if there is someone regular member ot SYMC employee who can help me and tell me who should I write to or call to get access to that Norton reseller portal www.NortonPortal.com
I also don't know if this would be something that would have to be dealt with via the Corporate Division of Symantec. If this link doesn't provide the information you are looking for, you may have to wait until during the week for a Symantec Employee to respond.
Please come back and let us know if this is what you are seeking. If a Symantec employee doesn't respond on Monday to this thread, I can bring it to the attention of Symantec and see what there response is then. Thanks.
Yes , this is the Norton portal , this is the link . There is a link in the "Contact" which I have used but I didn't have luck and didn't get an answer. I don't think Nortonportal has something to do with the corporate division because this is Norton one can be Nortonr reseller with or without being Symantec products one . The partner portal for the corporate products is PartnerNet and it is something different.
This is for the business section (corporate division) - PartnerNet . I am registed as a Symantec partner and have access for channel partner for the business stuff , but I can't access the Norton part (portal) .
This is for the business section (corporate division) - PartnerNet . I am registed as a Symantec partner and have access for channel partner for the business stuff , but I can't access the Norton part (portal) .
Sorry, so... Global Sites > Select Country > Business ~ does not bring you to Business page (your country) > Speak with an expert sales consultant. (phone #)
Sorry, I'm just reaching into areas I should not be reaching into ;-)
Good wishes for a quick resolution
Hopefully, Symantec employee will better serve you. I'm sure !
This message is most probably off-topic to the whole board but I need some help and don't know where to go .
My problem needs some internal contact (Symantec Norton employee) to guide me .
As a registerted Symantec Channel partner who sells Nortons I also wanted to get access to Norton Portal (for resellers) . As I and my company am from Europe , I get redirected to a GB (UK) version of the portal . I first registered in September (yeah,long time ago). Since then , I haven't received any reply regarding this and when I attemp to access the portal using my credentials , I get an error that the profile hasn't been approved yet. It has been almost 3 months and I am sure something's got wrong here .
I have tried to contact Norton regular support to no avail - nobody could help me . They all tell me to contact the specific Norton Portal support . I have done this multiple times again to no avail - I get absolutely no reply .
I would really appreciate if there is someone regular member ot SYMC employee who can help me and tell me who should I write to or call to get access to that Norton reseller portal www.NortonPortal.com