Help needed to find a file on the computer to delete manually please

Hi,

 

Thanks for your help earlier Quads, but I seem to be having trouble finding the files to delete them manually.

Could someone please give me some advice on how to find the files below so I can detete them?

 

c:\Qoobox\quarantine\C\users\me\appdata\roaming\microsoft\conhost.exe.vir 

c:\Qoobox\quarantine\C\users\me\appdata\roaming\dwm.exe.vir

 

Thanks very much

1. How do you know you have these files?

2. Can you not see them in Explorer?

3. If you can see them what happens when you try to delete them?

4. Have you installed Malwarebytes?

 

Arent these quarantined files from Combofix . So their deletion is not, I suggest, an issue from a Symantec product. Usually removing combofix removes the quobox. Have you uninstalled Combofix?

 

If you are not happy with that then there are tools such as Unlocker Freeware but I dont think I should go any further as I am surely off topic.

My Post from this thread has gone missing, of what to do.

 

Quads

I think it is a duplicate post issue that has lost some things.

 

http://community.norton.com/t5/Norton-Internet-Security-Norton/Please-help-backdoor-cycbot-gen5/m-p/529104#M170594