Help! Norton will not accept password, so I am locked out of my android phone. Need a "reset password"

Norton 360 for iOS | Android
1

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Can’t use the phone at all, so can’t take a screenshot. It won’t even accept the “Biometric” number pin it had me create.

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How is Norton locking you out of your device? Norton does not affect the devices login codes or biometric access.

Have you tried a hard restart of your device? Steps To Hard Restart an Android Phone - 9meters