Help removing a beta version

I have the beta version of Safety Minder via Cafemom....and would like to delete it but it will not recognize my email and password.

Any suggestions? Help, etc.  Want to get this off my laptop!!!

I have the beta version of Safety Minder via Cafemom....and would like to delete it but it will not recognize my email and password.

Any suggestions? Help, etc.  Want to get this off my laptop!!!

Okay…see, I’ve tried it and don’t use it.  My kids are never on this laptop any longer.  I am wanting to declutter my laptop and cannot remove the program since it will not acknowledge my user id or password. Free is great, but not what I want.  What I want is to remove the nortons programs.

If you look up in the right hand corner there is a private message icon, there should be one there from Katie, check it out, it will show you how to uninstall the product.

 

Please look for the in the upper right hand corner of any community page.

 

Matt

I am having the same problem.  It wont accept my email or password.  I keep reseting, but it still will not accept.  It has been more of a hassle even when its free.  I would like to remove ASAP.  Thanks.

Please try to login to the following location:

 

https://www.mynortonaccount.com/

 

If it still fails, try and click the "forgot my password" link there.

 

Let us know how it works out.

 

Matt