Hi,
I need to reinstall Norton 360 22.5.4.24, but Norton removal tool fails with the "WinFax Pro installed" message - which I understand to be related to Norton Family.
I have full admin rights and have tried removing family (v3.4.0.45) by a) the control panel approach - remove programs - it sees Norton Family - allows me to click on the uninstall option - it "feels" as though a pop up should happen, but nothing happens (using Chrome btw)..
also b) tried the Norton Family installation method - ie try re-installing and allow the installer to remove the current installation - but that doesn't happen..
Any help/advice appreciated...
thanks