Hi I need some help please.
whilst on the internet Norton auto protect poped up and said it had found and removed suspicious.cloud.5.
I ran a full scan and it found a deleted a number of issues then said computer was all clear.
When I start now auto protect finds jlcidcmp.sys (hacktool rootkit). Also on start up i get fm3032.exe failed to initilise and a server busy pop up. It seems that i cant open any applications. Malwarebytes shows a "runtime "5" error.
Mozilla firefox will not run so I am sending this from a different computer.
Toshiba laptop
windows xp sp3
Windows Recovery Console (I have not used this)
Norton IS 2012
I also have sysprot and combofix stored in a folder on the desktop (I have not used these)
Any help greatly appreciated
Thanks
GJP