Help Suspicious.cloud.5 and jlcidcmp.sys root kit

Hi I need some help please.

 

whilst on the internet Norton auto protect poped up and said it had found and removed suspicious.cloud.5.

I ran a full scan and it found a deleted a number of issues  then said computer was all clear. 

When I start now auto protect finds jlcidcmp.sys (hacktool rootkit).  Also on start up i get fm3032.exe failed to initilise and a server busy pop up.  It seems that i cant open any applications.  Malwarebytes shows a "runtime "5" error. 

 

Mozilla firefox will not run so I am sending this from a different computer.

 

Toshiba laptop

windows xp sp3

Windows Recovery Console (I have not used this)

Norton IS 2012

I also have sysprot and combofix stored in a folder on the desktop (I have not used these)

 

Any help greatly appreciated

Thanks

GJP