blueslady138 wrote:Thanks to all for your time & help. I gave up on Norton and went with AVG.
Linda
Hi Linda,
Sorry to hear that. It is clear that something on your computer is interfering with Norton whether it is the old Spybot or something else and we could have gotten this resolved for you. At some point you had chosen to reinstall Windows which is a choice only you can make. With or without this I am confident we could have gotten this working properly.
I do understand your frustration and I hope that you will be happy with AVG.
For completeness you should have run the Norton removal tool to ensure NIS is completely removed.
All the best.
Allen