Help!...why is my new norton product not showing in my account?

hi, i recently bought norton internet security again (2year subscription) after using it for 1 year previously and liking it,

i bought the product key from ebay, downloaded trial version and activated it with key but it`s not showing in my account

as the last one did, i did dowload the antivirus one first by accident and this one is showing but not the internet security,

i guess i`m wanting to know as i don`t want anything to go wrong and not be covered with it not showing in my account,

thanks to anyone who replies, kind regard, bo.