Hello All
I have the redirect virus and would appreciated help with the eradication. Your help would be appreciated.
Regards,
JK
What is the redirect page??
Quads
Post moved to its own thread.
When selecting Google I am redirected to Yahoo developer site.
There does not seem to be a common cause, to this one.
It is just a fact some systems have found they have a handful of objects to remove (registry keys, files etc.) basically just make sure the system is clean, then after that Reset the Router changing the DNS Nameservers.
OK.
Quads
Hello Quads,
I want to follow your instructions carefully. To clarify, when you say Make sure your system is clean, can you provide more detail? Regarding Norton, it is not reporting any virus or errors.
Yes, I did restart my cable modem and router, it does go away temporary. However a day or so after, the problem reoccurs (select Google search and I am redirected.)
Your help is appreciated. Please let me know how I might provide you with the information you need to assist.
Regards,
JK
I am not doing malware removal on this forum at the moment.
Quads
NY other user other than the thread starter is not to use any instructions, scripts or proceedures, The work though in cleaning a system is individual and only for that system due to a number of factors.
Read all instructions properly
Please do not run any tools unless instructed to do so.
- We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability. Do as the instructions ask nothing extra or run things twice
- If I ask a Question just answer it, don't run anything unless it states.
- Major steps used:
1. Find
2. Break
3. Destroy
4. Cleanup (including system as a whole)
Please read every post completely before doing anything.
- Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
- Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forum, (sometimes
) - Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
This redirect can be caused by different infections
Download OTL http://www.bleepingcomputer.com/download/otl/ On to the Desktop
Disable Norton / Symantec for say 30mins
Start OTL, (Right click and from the menu choose "Rin as Administrator")
Click the Scan All Users checkbox.
Change file age to 90 days
Press the 
An OTL.txt and extras.txt will be created. To attach back in a post
Quads