Help with Total Security popup

not sure how this happened, but have a feeling that one of my kids somehow opened an email and since then, when I’m online, suddenly a page will show and it says that my computer is infected and must purchase Total Security.  I noticed that where the internet address would be it will say aboutblank and this red page comes up.   I’m fully protected with Norton 360 and not sure what to do.  Please help.

It's a Rogue security program

 

Malwarebytes does detect it

 

ADDON

 

If malwarebytes won't load or install because the rogue is running, use the taskmanager and click on the processes tab

Then end the process that looks like "10746444.exe"

 

 

 

Quads 

Message Edited by Quads on 08-25-2009 02:32 PM