After Windows updated from 7.0 to 7.1, I lost a license. Now both Windows are showing as individual licenses even though it's the same computer. My son needs that last license, but I can't release it. Hopefully deleting the 7.0 license won't delete Norton on my computer completely, but it's taking a really long time. I've looked everywhere for someone to contact for help, but there's nothing that I can find. Any suggestions? So frustrated. Help??? Anyone?