message `Subscription refunded product key no longer valid.
After a fresh uninstall and clean reinstall:
After fresh clean CD reinstall Saturday, March 9, 2013
DOCID: kb20100512172507EN_EndUserProfile_en_us
Operating System: Windows 8, Windows 7, Windows Vista, Windows XP
Last modified: 01/22/2013
Working on finding and getting scan of Purchase invoice to send it to you.
On my Mastercard statement as purchased on Dec 28, 2012, boxing day/week special.
Have been a long time client user of NIS: (at least 5 years or more)
Order Date | Product Name | Order Status | Total | Order Number | Details |
Jan 30, 2012 | Norton Internet Security | Closed | CAD $ 80,47 | AP123342543 | View |
message `Subscription refunded product key no longer valid.
After a fresh uninstall and clean reinstall:
After fresh clean CD reinstall Saturday, March 9, 2013
DOCID: kb20100512172507EN_EndUserProfile_en_us
Operating System: Windows 8, Windows 7, Windows Vista, Windows XP
Last modified: 01/22/2013
Working on finding and getting scan of Purchase invoice to send it to you.
On my Mastercard statement as purchased on Dec 28, 2012, boxing day/week special.
Have been a long time client user of NIS: (at least 5 years or more)
Order Date | Product Name | Order Status | Total | Order Number | Details |
Jan 30, 2012 | Norton Internet Security | Closed | CAD $ 80,47 | AP123342543 | View |
Hello tiborbz1,
I looked in to this for you as soon as Tony forwarded me the email you sent him. I'm the one who replied to you on twitter. I also sent you a follow up reply. This issue should be taken care of now. Feel free to reply to us there or here. 
Also, DM is Direct Messaging. More information about how to do that on Twitter can be found here.
Tim or tiborbz1
Can either of you elaborate on the solution so others may learn from your experience?
Thanks
Peter