i can't believe i had to go through this whole process of registering to a forum in order to find out why norton has one of the most dreadful customer support system i've ever come across.
if anyone can answer that for me,why it is so difficult to find a real human to write to on the norton website please let me know. the norton website is not very user friendly for casual users like me.
now when or if i do get to write to and get replies from a real person from the norton corporation i would like to ask them the following problem.
i have norton internet securtiy 2006 installed but is not working,the following
message comes up everytime i try to scan the pc..'norton antivirus was unable to
scan your computer for infections because you have not yet accepted this products end user license agreement(eula).
Yet the account i have expires on oct 17th 2010 and i had purchased it on sept 2009.
if you could help me in fixing this i would be grateful.
many thanks