Hello!
I have a PC with Windows XP Pro, firewall enabled, and have Norton 360 (long time) along with Norton Utilities 15 (recently installed). I have done regular housecleaning and have 360 on constant alert for problems. However, this morning I discovered that someone or something had hijacked my email address list (in Mozilla Thunderbird) and sent out a spam email to a great many (but not all) addresses in my list as if it came from me using my Yahoo account (Thunderbird manages four email accounts of mine)! This includes addresses of my business contacts, which as you can imagine I am not happy about at all! What I want to know is how did this "hacker" get past the Windows Firewall, and more importantly, past the protections I am supposed to have from Norton?
I had gotten this sort of spam from people I know in the past but this is the first time I can recall it was sent out from my PC as if from me! One of the worst aspects of this is that all those email addresses (some very private) were out in the "To:" line for EVERYONE to see!
What can I do to make sure this can't happen again and why didn't Norton stop this action?
Thank you, DWKsimi
Hello!
I have a PC with Windows XP Pro, firewall enabled, and have Norton 360 (long time) along with Norton Utilities 15 (recently installed). I have done regular housecleaning and have 360 on constant alert for problems. However, this morning I discovered that someone or something had hijacked my email address list (in Mozilla Thunderbird) and sent out a spam email to a great many (but not all) addresses in my list as if it came from me using my Yahoo account (Thunderbird manages four email accounts of mine)! This includes addresses of my business contacts, which as you can imagine I am not happy about at all! What I want to know is how did this "hacker" get past the Windows Firewall, and more importantly, past the protections I am supposed to have from Norton?
I had gotten this sort of spam from people I know in the past but this is the first time I can recall it was sent out from my PC as if from me! One of the worst aspects of this is that all those email addresses (some very private) were out in the "To:" line for EVERYONE to see!
What can I do to make sure this can't happen again and why didn't Norton stop this action?
Thank you, DWKsimi