Today I was having trouble getting to my email account. I was finally shown a popup asking if I needed help. I thought I was dealing with my IP. I was asked if I would allow a small program installed that would allow a quick check of my computer. I said OK - but it turned out to be something called HitmanPro. Then I got a call from the company on my cell. I answered saying that I thought they were my IP because the last time I had email trouble it WAS the IP. The rep of this outfit said that his company uses the HitmanPro for diagnostic purposes and a technician from the company would use the info to correct my problem. But that for a check of my trouble would be no charge. After a few minutes I was told that I have almost 1500 malware files on my computer. And that very likely my email problem will be caused by one of them. I was told that an estimate for the repair would be around $200.00. I told this person that I would think about the offer, but did not commit for anything. I immediately ran a complete check of my system with Norton and found nothing wrong. In fact I played around further with my email account and eventually got into it OK.
So what's all this malware? Is there something else from Norton I should be using to see this malware and remove it?