Ho cercato di disdire il mio abbonamento norton prima della scadenza ma mi hanno preso i soldi 20 giorni prima direttamente dalla carta di credito

[sanguineti.law]

disdetta da abbonamento

[bjm]

@sanguineti.law

I tried to cancel my Norton subscription before it expired, but they charged me 20 days in advance directly from my credit card.

subscription cancellation

Hello @sanguineti.law
Users may cancel subscription renewal anytime and delete their billing profile.
~35+ days before term expiry - users report not able to cancel subscription renewal.
Users that do not want automatic renewal are urged…by users…to Unsubscribe and Delete their payment profile…~65+ days ahead…far enough ahead to avoid being billed.

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• Cancelling your subscription contract or stop it from automatically renewing here

Cancellation & Refund Request here

Annual subscriptions (one-year term or more):

• Under our 60-day Money Back Guarantee, the purchase of an annual subscription is eligible for a full refund, if requested within 60-days of the date of purchase.
• Each annual renewal is also eligible for a full refund, if requested within 60-days of being charged.

• Cancellation & Refund Request here
• Cancel the Norton plan in-app purchase from Apple App Store, Google Play Store, or Microsoft Store here

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• Norton Cancellation and Refund Policy here
• FAQ: Norton subscription and renewal here
• Learn more about your automatically renewing subscription here

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• How to request a refund for an annual renewal fee here

Norton sends a notification email before each upcoming annual renewal (usually about 50-65 days ahead), so that you are not caught off-guard. This notification email provides important information, such as the price for the next annual term, and the subscription renewal and billing dates. This helps you to adjust your protection plan according to your needs.

Informazioni importanti su abbonamento, prezzi e offerte:

• Dettagli: i contratti di abbonamento hanno inizio al completamento della transazione e sono soggetti alle nostre Condizioni di vendita e al Contratto di licenza e servizi. Per le versioni di prova, al momento dell’iscrizione è necessario inserire un metodo di pagamento che verrà addebitato al termine del periodo di prova, a meno che non venga annullato prima.
• Rinnovo: gli abbonamenti si rinnovano automaticamente a meno che il rinnovo non venga annullato prima della fatturazione. I pagamenti per il rinnovo vengono addebitati annualmente (fino a 35 giorni prima del rinnovo) o mensilmente, a seconda del ciclo di fatturazione. Gli abbonati annuali riceveranno in anticipo un’e-mail con il prezzo di rinnovo. I prezzi di rinnovo possono essere superiori al prezzo iniziale e sono soggetti a variazioni. Puoi annullare il rinnovo come descritto qui nel tuo account o contattandoci qui.
• Annullamento e rimborso: puoi annullare i contratti e ottenere un rimborso completo entro 14 giorni dall’acquisto iniziale per gli abbonamenti mensili ed entro 60 giorni dai pagamenti per gli abbonamenti annuali. Per ulteriori dettagli, consulta la nostra Politica di cancellazione e rimborso. Per annullare il contratto o richiedere un rimborso, clicca qui.

2 Sono previste restrizioni. Per usufruire del servizio di rimozione dei virus, devi avere un abbonamento con antivirus per la sicurezza del dispositivo con rinnovo automatico. Per tutti i dettagli, consulta Norton.com/virus-protection-promise.

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Important information about subscriptions, prices and offers:

• Details: Subscription contracts begin upon completion of the transaction and are subject to our Terms of sale and to the License and Services AgreementFor trials, you must enter a payment method when you sign up, which will be charged at the end of the trial period unless you cancel before then.
• Renewal: Subscriptions automatically renew unless canceled before billing. Renewal payments are charged annually (up to 35 days before renewal) or monthly, depending on the billing cycle. Annual subscribers will receive an email with the renewal price in advance. Renewal prices may be higher than the initial price and are subject to change. You can cancel the renewal as described here In the your account or contact us here.
• Cancellation and Refund: You can cancel your subscription and receive a full refund within 14 days of your initial purchase for monthly subscriptions and within 60 days of your initial purchase for annual subscriptions. For more details, see our Terms and Conditions. Cancellation and Refund Policy. To cancel your contract or request a refund, click here.

2 Restrictions apply. To use the virus removal service, you must have an automatically renewing antivirus subscription for device security. For full details, seeNorton.com/virus-protection-promise.

https://it.norton.com/products

Users may cancel subscription renewal anytime and delete their billing profile.
~35+ days before term expiry - users report not able to cancel subscription renewal.
Users that do not want automatic renewal are urged…by users…to Unsubscribe and Delete their payment profile…~65+ days ahead…far enough ahead to avoid being billed.

• Stop your Norton subscription from automatically renewing here

When you stop your subscription from automatically renewing:

• Your subscription will continue through the end of your already paid subscription term, after which it will end and not automatically renew.
• It typically takes a few hours from your request for the change to take effect.
• Extra benefits. No extra cost. may end when you stop your subscription from automatically renewing.

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