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Issue abstract:
Detailed description: warning di sicurezza
Product & version number: norton 360
OS details:
What is the error message you are seeing?
If you have any supporting screenshots, please add them:
@deluca_luigi Translated your posts title:
I have Norton 360 for Windows. It’s been running for about a month now in the Security section. In the Security History, I see these messages in red: Intrusion signatures disabled, Remote Access Protection disabled. What should I do? I run the antivirus every day.
Is this happening at startup and shutdown of the computer?
Here is some AI generated information on that for you. Please note: AI is not always 100% correct with all of its assumptions.
AI Overview
If Norton shows that “Intrusion Signatures disabled” and “Remote Access Protection disabled,”
it could be normal behavior, especially if these events are logged during computer shutdown and then re-enabled upon startup. Other potential causes include a recent update, a conflict with other software like a VPN, or a need for repair. You can try running Live Update, restarting the computer, repairing Norton, or performing a clean reinstallation to fix it.
Possible reasons
- Normal shutdown process: It is common for Norton to disable these features when the computer is shutting down and re-enable them when it starts up.
- Recent update: An update may have temporarily disabled the features, and you might need to run LiveUpdate a few times and restart your computer to fully complete the update process.
- Conflict with other software: Another program, such as a VPN, might be interfering with Norton’s functions. Some users have reported conflicts with other optimization or VPN software.
- Need for repair: The settings may be stuck in a disabled state due to a corrupted installation.
How to fix the issue
- Run LiveUpdate:
- Open your Norton product, go to Security, and click LiveUpdate.
- Repeat the process until Norton reports that it has the latest protection updates.
- Restart your computer: After running LiveUpdate, restart your machine and check if the problem persists.
- Run a repair:
- Navigate to Settings in your Norton product.
- Look for a “Troubleshooting” or “Repair” option and follow the on-screen instructions.
- Use the Norton Remove and Reinstall tool: If the problem continues, this tool can perform a clean reinstallation.
- Download the Norton Remove and Reinstall (NRnR) tool.
- Run the tool and follow the prompts to remove the current installation and reinstall it from scratch.
- Check for other potential conflicts:
- Review your Security History for any related entries, such as the ones often seen during shutdown.
- If you are using a VPN, temporarily disable it to see if it resolves the issue.
- Check your browser for any extensions you don’t recognize and try clearing your browser’s cache and cookies.
SA